COVID-19 Operations

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GATLINBURG TROLLEY SYSTEM COVID-19 OPERATIONS

GATLINBURG, Tenn.—Effective immediately, the Gatlinburg Trolley System has extended its hours from 8:30 a.m. until midnight.

These hours will be followed on the pair of modified routes, the Purple and Blue routes, that have been established since May 2020, to provide residents and visitors a safe form of transportation on a consistent, daily basis.

The Trolley System’s Yellow Route, which serves the Arts and Craft Community on the eight-mile Glades Road and Buckhorn Road loop, will begin operation on Friday, April 2, 2021 and operate from 10:30 a.m. until 6 p.m. daily.

The Trolley system’s Purple Route serves the free Gatlinburg Park N’Ride lot and the Gatlinburg Welcome Center located on Highway 441/Spur between Gatlinburg and Pigeon Forge. The route departs approximately every 40 minutes from the free Park N’Ride lot, South, through the entrance to Gatlinburg and along the Parkway, continuing South on River Road servicing portions of Ski Mountain Road before returning to the Parkway traveling downtown, where it will stop at the Gatlinburg Mass Transit Center, before completing the route back to the Gatlinburg Welcome Center.

The Trolley System’s Blue Route serves the free Gatlinburg Park N’Ride lot located next to City Hall on East Parkway, and offers convenient access to shops, lodging, and attractions. The route begins at the Gatlinburg Mass Transit Center at traffic light #5 approximately every 45 minutes and runs along Parkway to US Highway 321 East Parkway to Rocky Top Sports World up to the Gatlinburg Community Center before returning to the downtown area, where it stops at the Transit Center at the Aquarium. The route then continues South on the Parkway, Highway 441, traveling to Traffic Light 8, turning left onto Historic Nature Trail/Airport Road to the Park Vista. From the Park Vista the route will travel Cherokee Orchard Road, servicing Baskins Creek, Stephens Drive, Woliss Lane, Newton Lane, and Bishop Lane, accessing the Parkway at Traffic Light 6, then completing its route at the Gatlinburg Mass Transit Center.

A number of COVID-19 safety measures continue to remain in place to best protect all Gatlinburg Trolley patrons and drivers.

Trolleys are operating at full capacity, but masks are required for all patrons on the trolleys in the system. No standing passengers will be permitted on any Gatlinburg Trolleys. Trolleys are temporarily operating without fares or fees being collected, in order to prevent person-to-person contact. Signage has been added to each Trolley, outlining CDC recommendations on helping to prevent the spread of COVID-19.

Drivers of each trolley will be required to wear masks and will be issued hand sanitizers, gloves and sanitizing agents. Drivers have also been instructed on best practices to sanitize the Trolleys, including wiping seats, handles and common areas as often as possible. Maintenance personnel are using fogging machines to spray disinfectant throughout each Trolley vehicle daily.

For the latest updates from the City of Gatlinburg, visit GatlinburgTN.gov or visit the City’s Social Media pages on Facebook and Twitter.