COVID-19 Operations

GATLINBURG TROLLEY SYSTEM RESUMES GLADES ROAD ROUTE

The City of Gatlinburg’s Trolley system is resuming its Yellow Route that serves the Arts and Craft Community.

The route resumed on Monday, October 5, and is in operation from 10:30 a.m. until 6 p.m. daily. 

The route originates at the City’s Mass Transit Center at Ripley’s Aquarium of the Smokies and turns onto Parkway towards U.S. Highway 321. The route then travels along US Highway 321, before accessing Glades Road at Traffic Light 3A. The route serves the entire eight-mile Glades Road and Buckhorn Road loop, before returning to U.S. Highway 321 to circle back downtown to the Mass Transit Center, completing the route.

 
The remainder of the Gatlinburg Trolley System continues to operate on a pair of modified routes, which operate from 10:30 a.m. until 11 p.m. daily, to provide residents and visitors a safe form of transportation on a consistent, daily basis.
 
One of the modified routes of service operates from the Spur Welcome Center to the Transit Center at Ripley’s Aquarium of the Smokies, then servicing River Road to the Ski Mountain Trolley Shelter, before returning to the Parkway traveling past Traffic Light No. 10 and then back to the Transit Center, then returning to the Spur Welcome Center.
 
The other route operates from The Park Vista to Cherokee Orchard Road, accessing Parkway at Traffic Light No. 3. The route continues onto Highway 321 to the Gatlinburg Community Center, before returning to the downtown area, where it visits the Transit Center at the Aquarium, then returns to the Parkway, where it goes to Traffic Light No. 8 and then completes the route at The Park Vista.
 
A number of COVID-19 safety measures continue to remain in place to best protect all Gatlinburg Trolley patrons and drivers.
 
Effective Friday, October 9, Trolleys will operate at full capacity, but masks will be required for all patrons on the trolleys in the system. No standing passengers will be permitted on any Gatlinburg Trolleys. Trolleys are temporarily operating without fares or fees being collected, in order to prevent person-to-person contact. Signage has been added to each Trolley, outlining CDC recommendations on helping to prevent the spread of COVID-19.
 
Drivers of each trolley will be required to wear masks and will be issued hand sanitizers, gloves and sanitizing agents. Drivers have also been instructed on best practices to sanitize the Trolleys, including wiping seats, handles and common areas as often as possible. Maintenance personnel are using fogging machines to spray disinfectant throughout each Trolley vehicle daily.
For the latest updates from the City of Gatlinburg, visit GatlinburgTN.gov or visit the City’s Social Media pages on Facebook and Twitter.

GATLINBURG TROLLEY SYSTEM EXTENDING HOURS ON AUGUST 15th

Trolley Route No. 1

The Gatlinburg Trolley System is extending the hours of operation for its services, effective Saturday, August 15.

The Trolley system will operate from 10:30 a.m. until 11 p.m. daily and will utilize a pair of modified routes to provide residents and visitors a safe form of transportation on a consistent, daily basis.A number of COVID-19 safety measures also remain in place to best protect all Gatlinburg Trolley patrons and drivers.

Trolleys will run each route as each vehicle will be limited to 12 passengers, to help maintain social distancing. For the health and safety of all individuals, and to keep the limit to 12 passengers, seating will be limited to every other seat and riders will not be allowed to stand.

Trolley Route No. 2

Trolleys are temporarily operating without fares or fees being collected, in order to prevent person-to-person contact.

Signage has been added to each Trolley, outlining CDC recommendations on helping to prevent the spread of COVID-19.

Drivers of each trolley will be required to wear masks and will be issued hand sanitizers, gloves and sanitizing agents. Drivers have also been instructed on best practices to sanitize the Trolleys, including wiping seats, handles and common areas as often as possible.

Maintenance personnel are using fogging machines to spray disinfectant throughout each Trolley vehicle daily.

One of the modified routes of service operates from the Spur Welcome Center to the Transit Center at Ripley’s Aquarium of the Smokies, then servicing River Road to the Ski Mountain Trolley Shelter, before returning to the Parkway traveling past Traffic Light No. 10 and then back to the Transit Center, then returning to the Spur Welcome Center.

The other route operates from The Park Vista to Cherokee Orchard Road, accessing Parkway at Traffic Light No. 3. The route continues onto Highway 321 to the Gatlinburg Community Center, before returning to the downtown area, where it visits the Transit Center at the Aquarium, then returns to the Parkway, where it goes to Traffic Light No. 8 and then completes the route at The Park Vista.

For the latest updates from the City of Gatlinburg, visit GatlinburgTN.gov or visit the City’s Social Media pages on Facebook and Twitter.